PRIVATE TRAINING CANCELLATION POLICY

 

To ensure efficient scheduling and availability of training sessions for all clients, we kindly ask you to follow the cancellation policy below.

 

CANCELLATION OR RESCHEDULING

A training session can be cancelled or rescheduled free of charge if we are notified at least 12 hours before the scheduled session.

 

CANCELLATION WITHIN 12 HOURS

If a session is cancelled less than 12 hours before the scheduled start time, the session will be considered used.

For training packages, one session will be deducted from the package. For individual sessions, the full session fee will be charged.

 

NO-SHOW

If a client does not attend a scheduled session without prior notice, the session will be considered used and the full session fee will be charged.

 

LATE ARRIVAL

If a client arrives late, the session will still end at the originally scheduled time. Late arrival does not extend the duration of the session.

 

EXCEPTIONAL CIRCUMSTANCES

In the event of illness, injury, or another serious and unforeseen circumstance, an exception may be made at the trainer's discretion. Each case will be considered individually.

 

CANCELLATION BY THE TRAINER

If the trainer needs to cancel a scheduled session, the client will be offered an alternative session at no additional cost.

 

By booking a private training session, the client confirms that they have read, understood, and accepted this cancellation policy.

Thank you for your understanding and for respecting the agreed training times.